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ImproveWell.

Giving everyone a voice, ImproveWell makes it simple for organisations to capture continuous, real-time insight to improve staff experience and the quality of patient care. Never has this been more important.

The award-winning solution is grounded in three principles:

  • those at the frontline are best placed to improve the systems around them;
  • giving staff a voice and the agency to find solutions to the challenges they face is fundamental to building a collaborative, motivated and resilient workforce;
  • and a happier workforce leads to better patient outcomes.

Developed in partnership with healthcare organisations and flexible according to local needs, ImproveWell’s evidence-based feedback systems offer a platform for people to drive change, together. Everyone can:

  • suggest ideas for improvement,
  • share how their workday is going,
  • and complete tailored pulse surveys – 24/7.

 

Insights from wider stakeholder groups can be gathered and an intelligent data dashboard helps group and organisational leads to monitor real-time data, track workforce sentiment, prioritise quality improvement efforts, measure change and publish reports to complete the feedback loop.

But ImproveWell is not just a technology solution: a dedicated Customer Success team provides consultative onboarding and ongoing advice. Customers can also join a community of healthcare improvers offering opportunities for collaboration and sharing best practice.

Simply put, the ImproveWell solution helps create the right environment for workforce engagement, continuous improvement and everyday innovation in health and care.

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